Broker / Owner
The company strives daily to meet its vision and mission Statements "to foster excellence in real estate through career enhancement programs and tools for our customers and employees and … to be recognized as the most professional and innovative real estate organization in our market."
In addition to his business interests, Dalton is active with many civic and professional organizations, having chaired numerous committees, including having served as:
- President, Clay County Chamber of Commerce
- Chairman, Clay County Committee of 100
- President, Clay County MLS
- President, Clay County Association of REALTORS
- Board of Directors, Northeast Florida Association of REALTORS
- Secretary, Northeast Florida Association of REALTORS
- Board of Directors, Florida Association of REALTORS
Chief Operating Officer
She entered the real estate industry as a second career to elementary education during a time that many agents were leaving it. She was warned that it wasn't a good time to start. In response to this challenge and due to her tremendous work ethic, she sold $3.5 million in real estate her first year and was named "Rookie of the Year." More than a decade later, Gardella still loves the business and excels as a member of the Coldwell Banker Vanguard Realty management team, having been promoted to Director of Market Development for Fleming Island and Oakleaf in 2015. In 2018, she also assumed managerial duties at the Avondale office. Success in this industry is contingent on hard work, and she has always prided herself on going the extra mile.
Promoted to Chief Operating Officer of Coldwell Banker Vanguard Realty in 2019, Gardella uses her expertise and passion for real estate to mentor new agents in their careers and also help seasoned agents stay relevant and expand upon their previous success. She is proud to be part of a brokerage that makes its agents' success the primary business objective. She truly believes a leader must also be a servant and is honored to serve the agents in her care.
In addition, serving the community means more to Gardella than helping people buy and sell real estate. She loves her community and enjoys spending her extra time giving back to it. She is a past president of CBV Cares, a nonprofit organization founded by CBV agents, the board Vice President of the nonprofit organization, Quigley House, has served on the School Advisory Council for Thunderbolt Elementary and Green Cove Junior High School and the Board of Trustees at Orange Park United Methodist Church. Mona is a proud Rotarian, currently serving as President of her club, and has served on steering committees for Tennis 4 Cancer and Clay County Strides Against Breast Cancer. She also is a 6-year past member and past Chairman of the Clay County Utility Authority Board of Supervisors and is a graduate of Leadership Clay. Each of these roles has allowed Gardella to stay connected with her community and give back to others.
Chief Financial Officer
Drawn to the First Coast, Tossavainen spent her first 10 years as an Eagle Harbor resident, and now calls Orange Park Country Club home. Although she is not a native, her 16 years in Clay County have made her an expert in Northeast Florida’s lifestyle, neighborhoods, schools, communities and residents.
Hired by Coldwell Banker Vanguard Realty as Career Development Officer (CDO) in 2016, Tossavainen utilizes her extensive background in finance and management to educate, empower, coach and advise passionate real estate professionals. The majority of her career has been spent in and around real estate with a strong focus on training, recruiting and business management. Tossavainen taps into this background, assisting agents with career development, business planning and company program engagement. Her passion for developing real estate professionals and her business acumen earned her a promotion to Regional Broker Manager of Career Development in 2019. In the spring of 2020, Tossavainen also became CBV’s Controller, working closely with the accounting team.
Not only has training and career development been a focal point of Tossavainen’s career, but it's also a subject she's personally passionate about. She believes by being a strong leader and advocating for business planning, sales training and coaching, agents are equipped to focus on high return on investment activities – thus, growing their business and exceeding their income goals.
Outside of business, Tossavainen is mom to two adult sons and two adult step-sons, grandmother of one and is proud to have children serving in the Air Force, Navy and the Army. She is an avid tennis fan, a Broadway Theatre buff and enjoys spending free time on the dance floor and volunteering for the American Cancer Society.
Chief Marketing Officer
Taylor has a strong background in marketing and customer service and leads a team of marketing professionals who manage more than 300 agents' marketing needs throughout the year. Dedicated to improving the career experience for licensed CBV real estate professionals, she has built her Concierge Services team to 16 full-time marketing specialists, including six professional property photographers. Her programs prove themselves by increasing sales for agents and maximize all aspects of the agent experience at CBV. With myriad custom marketing options and campaigns to choose from, each and every CBV agent finds a niche that works best for him/her and their customers.
Taylor has also worked closely with broker/owner Pete Dalton to develop an exclusive group of top Realtors® titled ERN - Elite Realtor® Network, which encompasses only the top 10% of the Northeast Florida MLS Agents at CBV. The ERN level of marketing allows these agents to reach even more potential customers through strategic Concierge Services marketing and counsel.
Director of Career Development
As a self-proclaimed Garden Geek, Catherine can most often be found outdoors tending to her extensive space of edibles. She is also a photography hobbyist and chef wanna-be, enjoys fishing with her husband and spending time in the company of friends and family.
Director, Property Management Division
Right from the start, a big part of her business revolved around property management and leasing. Her accumulated knowledge and expertise in the area led to her appointment as Director, Property Management Division for Coldwell Banker Vanguard Realty. She’s tasked with ensuring all stakeholders in a property management transaction¬—homeowners, agents, brokers and tenants—are well served by the company. She also leads the extensive educational efforts available to CBV agents who want to add property management to their real estate skill set.
Director of Corporate Communication
Paulina started her career at The Walt Disney Company (TWDC) with “The Mouse” in her senior year in high school and left shortly afterward to start college. She returned soon after to TWDC and began her marketing and advertising career just as internet (digital) marketing was beginning to become popular and also gained experience in event, database, and Customer Relationship Marketing (CRM). She continued her career with renowned organizations such as Starwood and then relocated to Jacksonville to work with Wounded Warrior Project, Guidewell Connect/Florida Blue, and most recently with Johnson & Johnson. She enjoys working with Coldwell Banker Vanguard Realty on its digital marketing campaigns and strategies and welcomes the challenges in the current dynamic real estate market.
Paulina resides in Jacksonville, Florida, and loves being close to the beaches, listening to live music, and spending time with her two daughters.
Office Broker Manager, St. Johns
Daugustinis and his family moved to St. Johns County in 2007 and he resumed his sales career in the Jacksonville area with "Top Sales" success in both the automobile and home security industries. In 2009, Daugustinis accepted a corporate position at EverBank as Security Manager. A return to real estate occurred in 2014, when Daugustinis joined the Coldwell Banker Brand, selling in St. Augustine and St. Johns. In his first full year in 2015, he achieved the "MVP" Award at his office with more than $7 million in sales. In 2016, he was awarded "Top Producer Volume" and "Top Producer Units" at his office while reaching almost $10 million in production. Daugustinis continued his performance as a top producing, multi-million Dollar REALTOR in 2017 with more than $8 million in production, and also earned his Broker License that year as well.
In 2018, Daugustinis joined Coldwell Banker Vanguard Realty as a Broker Associate in the St. Johns office. In 2020, Daugustinis was promoted to Broker Office Manager for that office. In this role, he builds and develops the office through talent acquisition and continued agent support in every aspect of the business. Daugustinis contributes to company success by utilizing and sharing the knowledge he has gained through his years of training and experience. This includes achieving Coldwell Banker "International Diamond Award" status, earning the GRI (Graduate Realtor Institute) designation from the National Association of Realtors, and Military Relocation certification through Navy Federal Credit Union and USAA.
Daugustinis and his wife Melissa have been married 35 years, and they have two sons; Robert, a real estate attorney, and his wife Jennifer who live locally and Thomas, also an attorney, and his wife Randi, who live in the Tampa area. The entire family loves to travel, especially on cruises, and also enjoy attending sporting events and concerts together.
Assistant Office Manager, St. Johns
Carol’s background in pharmaceutical sales and retail management enabled her to make a smooth transition into real estate. She brought a process-driven approach to building her business, while always keeping customer satisfaction and relationships top of mind. As a result, her business has grown significantly, and Coldwell Banker Vanguard asked her to share her knowledge and skill set with agents in the St. Johns office as Assistant Manager. It’s all part of the collaborative, highly supportive environment the company strives to maintain in each of its offices.
When Carol isn’t building her business, or helping others build theirs, she volunteers in her local community. She also enjoys biking, tennis and spending time outdoors.
Office Manager, Mandarin & Avondale
Born and raised in northern Illinois, Dickson moved to southern Indiana to attend Indiana University where he earned a BA in English literature. He remained in southern Indiana until moving to Jacksonville.
When he moved to Evansville, he had no real sphere of influence so he built his business the old-fashioned way - by calling For Sale By Owners and expired listings. The first 15 years of his real estate career he was listing and selling, becoming one of the top five agents in a company of more than 150 agents.
His last seven years were in management for one of the Top 10 ERA firms in the nation. Dickson's duties included the oversight of the nine branches of the real estate company, as well as ancillary businesses owned by the company, including a property management company, an insurance company, a joint venture partnership in a title company, and a market relationship with a mortgage company.
Dickson's reason for coming to Jacksonville, however, is personal. His wife, Rebecca, was recently placed on the liver transplant list at Mayo Clinic and the closer she is to Mayo, the better the opportunity for a transplant. This is a permanent move for the Dicksons, though. Rebecca has always wanted to live in Florida and getting her a new liver here "will be perfect."
The Dicksons have three children, three grandchildren, and yes, two great-grandchildren, with a third one on the way.
Career Development Officer, Mandarin
Davis was a multi-million-dollar producer his first year in the business and has earned awards for his production each year since. Davis prides himself on putting client relationships above anything else in his business and believes continuing to learn, grow, and better oneself is truly what makes a good agent great. Davis believes strongly in giving back to the community that has helped him build his business and he does so through his community Facebook pages, website, and charitable events organized by him throughout the year. “Just forget you’re a real estate agent and focus on helping people; that’s the most important part of the job” is a favorite quote of Davis’s and one he feels sums up his mission as an agent and community advocate.
In addition to being a full-time agent, Davis is also the Career Development Officer and Director of Agent Education and Training for the Mandarin and St. Johns offices. Getting to help buyers and sellers with their real estate needs, while also teaching and training fellow agents on how to be the best real estate professional they can be, is truly a perfect career combination for Davis and he is thoroughly enjoying all the hats he wears.
Office Manager, Town Center and Nocatee
Harp came to Coldwell Banker Vanguard Realty from a competing brokerage, where she began her career in real estate. While she was successful there, her business doubled within six months of joining CBV by engaging in company generated business and taking advantage of marketing support through Connect U, the in-house marketing department. She was drawn to management because of her passion for mentoring and educating other agents in order to help them grow their real estate businesses. She truly is an example of what CBV can do for an agent's business.
Prior to real estate, Harp's spent more than 10 years in early childhood education. She is also a mother and wife and considers that to be her greatest accomplishment in life. She is an active member of Creekside Christian Church where she and her husband, David, serve in leading classes and she also serves in leading worship.
Harp lives in St Johns with her husband of 23 years and they have two children. Haley attends the University of Florida College of Nursing and their son Andy is a freshman at the University of Florida.
Director of Agent Services, Town Center and Nocatee
In her free time she enjoys spending time with her family, playing golf with her husband and enjoying the beach.
Office Manager, Fleming Island, Oakleaf, Keystone Heights
As a founder of the Jacksonville REBar Camp, Knapp has been responsible for bringing top flight education to NEFAR and presently serves as president of the Jacksonville MLS, as well as on the Board of Directors for NEFAR. Her speaking career has led her to become one of the most requested speakers in the prestigious CRS program, speaking at numerous state conventions and the NAR National Convention. Kim serves the real estate community on state and national levels through the professional development committee.
Knapp is a firm believer the real estate community has a responsibility to be the voice of the home owner at the federal level. She does this by serving as an RPAC Presidents Circle Major Investor, and makes personal visits to legislators on the Hill in Washington, DC. Knapp also served on the Clay County Charter Review commission, volunteers at her church and serves on various boards in the community.
Knapp's enthusiasm, common sense approach and systems orientation help the Fleming Island, Oakleaf and Keystone Heights agents achieve their sales.
Director of Agent Services, Fleming Island, Oakleaf, Keystone Heights
As a seasoned Realtor and Northeast Florida native, Julie is committed to providing the highest level of service combined with a personable interaction to meet the needs of every agent and customer. Julie's knowledge of the greater Jacksonville area and the real estate industry equips her to assist other agents, as well as a few customers along the way, through the home buying and selling process.
In her leisure time, Julie enjoys music and theatre and spending time with her two daughters and son-in-law.
Office Broker Manager, Ponte Vedra/Beaches
Aside from his professional experience in real estate, Jerry is a decorated veteran having served in the US Army. Jerry has a set of twins, a boy and a girl who reside in Chicago. On a personal note, he has a 5-year-old Weimaraner puppy named Cooper and enjoys going to the gym, playing golf, and participating in all water sports. He also likes to attend concerts, and sporting events, and go dancing.
Knowing he always wanted to settle permanently in Florida, Jerry took his experiences at Coldwell Banker and Carpenter and landed briefly in Pittsburgh where he turned around a struggling Berkshire Hathaway office. This gave him the resume he needed to secure a leadership role with Coldwell Banker in Melbourne and Sebastian, and Royal Shell Real Estate in Cape Coral and Fort Myers Florida. As we all know, Brevard County is a far cry from Collier County and Lee County when it comes to a lifestyle. When the opportunity with Royal Shell came available Jerry reached for the opportunity. Fast forward 5 years and a once in a lifetime opportunity presented itself with Coldwell Banker Vanguard. Jerry’s legacy and culture are perfectly aligned with that of Coldwell Banker Vanguard. He develops each agent personally. He meets with them to establish their goals, then is available to coach them and holds them accountable to execute the high gain activities that will provide the fuel to reach their goals. He knows it is important to build a company where there is harmony and where each agent is surrounded by top-performing colleagues that drive one another to greater success. Just as Coldwell Banker Vanguard Realty, Jerry believes in strong values, ethics, and belief in God and country. Yes, Jerry has come full circle, welcome back home to Coldwell Banker!
Office Manager, Mount Dora
A sudden restructuring and layoff prompted Fields to explore a new career in the real estate industry. He became the top producing real estate sales associate in his office during his first 12 months and maintained this status for the next two years.
It was during this time that Fields discovered a talent and passion for training and personal development. What started as simply reaching out to help his fellow agents turned into training classes and opportunities. Fields' message of simplicity and practicality helped more than half the team double their production over the course of the year and the brokerage saw a 50% increase in the number of Million/Multi-Million producers. As the current Sales Manager for the Mount Dora location, Fields continues this pursuit working closely with the agents to help them realize the potential they already possess, while working tirelessly to help them achieve the business they desire.
While Fields' passion always lies with his Vanguard team and the agents he supports, he enjoys a very vibrant social life with his beautiful wife, their blended family of four kids and some great friends in the Mount Dora community he loves. You will often find Fields and his wife Heather enjoying their time boating the many lakes in the area or frequenting local establishments to support local businesses.
Managing Director of Company Relocation Services
Jess started with the Coldwell Banker Relocation Department in 2005. Since then, she’s held every position in the department, giving her a depth and breadth of knowledge that’s virtually unmatched. She recently added to her already impressive skill set by earning her Florida real estate license. She loves working with her colleagues and other agents at CBV and it shows.
When Jess isn’t keeping the relocation department running like a well-oiled machine, she enjoys reading, hitting the beach, and cheering on the Jacksonville Jaguars and Georgia Bulldogs. She also takes any chance she gets to spend time with her son, a Mass Communications Specialist in the US Navy.